Last updated on 15/06/2018
All Pieces are handmade & made to order. Please allow a minimum of 14 days to despatch. If you require your headpiece sooner please message me here at KraftyMarket & I will do my utmost to fulfill your order sooner and an additional fee of AED 100 (not always possible). Most of my pieces can be made in many colour combinations. If your colour choice is not stated in the listing, please contact me because your colour choice could be available. As all my pieces are handmade to order, I cannot offer a refund on orders that are in the production stage but as a gesture of good will, I will offer a 48-hr cooling off period where an order can be cancelled & a full refund will be made. Custom-made items will not be refunded or exchanged unless faulty. In the unlikely event of an item being damaged or faulty on arrival, please contact me via email or phone within 24 hours of receipt of delivery describing the problem. An exchange or repair will be available for the item. If the problem cannot be fixed, you will receive a full refund (excluding postage).
Estimated shipping times
All Pieces are handmade & made to order. Please allow a minimum of 14 days to despatch.
Free Delivery to the following areas: Dubai Marina, JLT, The Springs, The Meadows, Jumeirah Islands, Jumeirah Park, The Lakes, The Greens, Tecom, Jumeirah Village Circle, Jumeirah Village Triangle, Arabian Ranches, Layan, Mira, Townsquare, Studio City, Motor City, Victory Heights, Jumeirah Golf Estate & Sports City. Also collection pre-arranged from City Center Mall Me'aisem, Mall of the Emirates, Dubai Marina Mall & Times Square. All other areas of Dubai, delivery will be made using Fetchr at min of AED 30 shipping cost. (depends on size of Hat & box)
Customs and import taxes